About the publication · No. 04 / Write to us
No. 4

We read every reply.

The Sunday mailbag is the single most-read meeting we have. The fastest way to reach us is below — pick the editor whose beat fits your letter, or write to the editors' desk and we'll route it.

A note on time: usually within forty-eight hours on weekdays; by the following Tuesday on weekends. Always within a week, except when we say so.

What helps us answer faster

A short letter, one question.

The four things below buy you an answer in days, not weeks. None of them are required. All of them help.

  1. 01
    One question per letter. If you have three, send three. Each ends up with the right editor.
  2. 02
    A photo, if there is one to take. The thing you are asking about is almost always easier to advise on with a photo than without.
  3. 03
    Your house's age, your region. Plumbing in a 1947 Cape Cod is a different conversation than plumbing in a 2019 townhouse.
  4. 04
    A sentence about what you have already tried. Even the wrong attempt narrows the answer.

We don't diagnose active emergencies — if water is on the floor or wires are sparking, call a pro now and write to us once it is safe. We don't endorse individual contractors. Press inquiries go to the press page.

— The mailroom, every Sunday
07 · Saturday morning, your inbox

One short letter,
every Saturday.

One project to try, one mistake we made, one tool worth its money. Three minutes to read, no upsells, unsubscribe in one click. Twelve thousand new homeowners read it with their first coffee.

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Issue 13 · preview 13

Hello friend,

This week I tried to fix our slow bathroom drain and ended up learning what a "P‑trap" is, the hard way. Here's what I'd tell past‑me on a Saturday morning…

3 min read · sent 6:42am — L.

P.S. Joining 12,400 first‑time homeowners (and the editor's mum).